PRIVACY POLICY

 

Last updated: 3 July 2024

We respect your privacy and are committed to processing your personal data in accordance with this Privacy Policy. Please read this document carefully as it provides you with key information about how we collect, use and protect your personal data and what rights you have.

When processing your personal data, we comply with the General Data Protection Regulation (“GDPR“), the Law on Legal Protection of Personal Data of the Republic of Lithuania and other applicable legal acts regulating the protection of personal data.

The Privacy Policy shall come into force immediately after its publication on the website and may be amended from time to time without separate notice.

 

  • Who is responsible for the protection of your personal data?

The controller of your personal data is:

UAB „Tilsta“

Legal entity code: 121477326

Address of the registered office: Granito str. 6, LT-02241 Vilnius

E-mail address: info@tilsta.lt

 

  • What information do we collect about you and how do we use it?
For what purpose do we collect personal data? Exactly what data do we collect? What is the legal basis for our processing of your data? How long do we keep this data?
To deal with your enquiries, complaints and requests
  • Name, surname
  • Email address
  • Telephone number (optional)
  • History of communications with you (including content and time of receipt/delivery)
  • Messages and attachments you send us
  • Any other information or documents you provide
 We have a legitimate interest in answering your questions and/or dealing with your requests or complaints (Article 6(1)(f) GDPR) Ordinary e-mails requesting information that is not legally binding shall be retained for 1 year after the last e-mail. In the event that a complaint, claim or other document of legal significance is submitted to the Group of Companies and/or its individual companies, it shall be retained for 3 years. Personal data may be retained for a longer period if this is necessary to enable the Group and/or its individual companies to defend against claims, claims or actions brought against it
To select the right candidate for the vacancy Details of how we process candidates’ personal data are contained in the “Privacy Policy on Personal Data of Job Candidates” on our website, which can be found here: https://fegdagrupe.lt/en/privacy-policy-for-job-applicants-personal-data/
We carry out video surveillance to ensure your safety and ours, as well as the protection of the property we manage
  • Image of the data subject in the footage
 We have a legitimate interest in ensuring the protection of the property and persons under our control (Article 6(1)(f) GDPR) Personal data stored for up to 2 months
To manage your social networks (e.g. Facebook, LinkedIn)
  • Name, surname
  • Contact information (if you provide it)
  • Comments you leave under our posts
  • Sharing our records
  • Data about your clicks to “like”, “follow” and other reactions (including when you started following or liking our social network account)
  • Your photo
  • Messages you have sent us with attachments
  • History of communication with us (including the content of messages and when they were received/delivered)
  • Your feedback and ratings
 The processing is based on the basis of your consent (Article 6(1)(a) of the GDPR), which you give before you start using the services of a particular social network Data is retained for 10 years after your activity on our social media accounts
We use and collect cookies when you visit our website in order to improve the website, to ensure its performance, to improve security and to tailor the content and format of the website to the needs of users. For more information on the use of cookies, please see section 7 “Cookies” of this Privacy Policy
  • Device IP address
  • Time of visit
  • Location data
  • Time spent on the website
  • Other similar information about your activities on our website
 Cookies are placed on your device with your consent (Article 6(1)(a) GDPR).

The data obtained by means of cookies is analysed for the legitimate interest of optimising the performance of our website (Article 6(1)(f) GDPR).

 For more information on retention periods, please see Part 7 “Cookies” of this Privacy Policy
To protect our rights and legitimate interests (dispute resolution) – filing and defending claims, complaints or lawsuits, and cooperating with law enforcement regulatory authorities in accordance with the procedures and in the cases established by law
  • All the above information
  • Documents sent to you and their attachments
  • Procedural documents, court rulings, orders, decisions
  • Information on offences and convictions
 We process this data for the legitimate interest of defending our rights in legal proceedings (Article 6(1)(f) GDPR).

The data is necessary for the establishment, exercise or defence of legal claims (Article 9(2)(f) GDPR)

 Personal data is retained for as long as legal proceedings are pending and for 10 years after the relevant dispute has been resolved in court and/or out of court

 

 

  • To which third parties do we disclose your data?

The data may be transferred to the competent state and/or municipal companies or law enforcement authorities in the cases and according to the procedure provided for by law, as well as to enforce or defend our rights, or to assert or defend legal claims.

We may also transfer your personal data to our partners (external service providers). We only transfer data to trusted third parties and only for the purposes of properly fulfilling the purposes of processing personal data. Your personal data may be transferred to the extent necessary for the performance of a specific function or service:

  • Other companies in the UAB Fegda Group;
  • For companies providing marketing, business management and communication services;
  • Debt collection companies to which claims on the debt are assigned;
  • For companies providing IT infrastructure maintenance and support services;
  • For companies providing server rental and server maintenance services;
  • For companies providing electronic communications services;
  • For companies providing accounting, audit, legal and other services.

Where you interact with us via social networks, you should check the data protection terms and conditions of the social network in question, as well as its privacy policy. Any personal data that you transmit to us via social networks is controlled by the specific social network operator (e.g. Facebook(Meta), LinkedIn).

 

  • How do we protect your personal data?

We process your personal data responsibly and securely and take all feasible and reasonable steps to protect it against loss, unauthorised use and alteration. We restrict access to this data to those persons who need it to achieve the purposes described in this Privacy Policy. However, please note that no website, online transaction, computer system or wireless connection is completely secure. In this regard, although we are committed to making every effort to protect your personal data, we cannot guarantee the absolute security of personal data transmitted through our website. By transmitting any information, you also assume the risks associated with its transmission and you can and should protect your personal data without disclosing personal information.

 

  • What are your rights?

Under the GDPR and other personal data protection legislation, you have the following rights:

Law The bottom line
Right of access to data You have the right to request and receive confirmation of whether we are processing data relating to you and, if we are, to request access to the data processed and the information relating to it
Right to request rectification You have the right to request the rectification or, depending on the purposes of the processing of personal data, the completion of incomplete personal data
The right to request erasure (“right to be forgotten”) You have the right to request the erasure of the information we process if you believe that we are using the data unlawfully or in other circumstances specified in the applicable law:

  • when the data are no longer necessary for the purposes for which they were collected or otherwise processed;
  • where you withdraw the consent on which the processing is based and there is no other legal basis for processing the data;
  • where you object to processing and there are no overriding legitimate grounds for processing, or where you object to processing for direct marketing purposes,;
  • where the erasure of the data is necessary to comply with legal obligations imposed on the Company
Right to restrict processing You have the right to request the restriction of the processing of personal data if:

  • challenging the accuracy of the data or objecting to the processing of the data;
  • the processing is unlawful, but you do not consent to the erasure of the personal data and instead request the restriction of the processing of personal data;
  • the data are necessary for the establishment, exercise or defence of legal claims
Right to object/revoke consent You have the right to object to the processing of personal data or to withdraw your prior consent where personal data are processed on the basis of consent (Article 6(1)(a) GDPR)
Right to data portability You have the right to request the transfer of your personal data to another controller if the processing is based on consent or the performance of a contract and is carried out by automated means
Right to lodge a complaint If you believe that personal data concerning you is being processed in breach of the GDPR or other legislation, you have the right to lodge a complaint with the State Data Protection Inspectorate (see https://vdai.lrv.lt)

 

 

  • What are the procedures for dealing with your rights requests?

If we receive a request regarding the exercise of your rights, we undertake to provide you with a reply within 1 (one) month from the date of the request at the latest, and to carry out the actions specified in the request or to inform you of the reasons why we refuse to do so. If necessary, we may extend this period by a further 2 (two) months, depending on the complexity and number of your request. In this case, we will inform you of the extension and the reasons for it within 1 (one) month of receipt of the request.

Upon receipt of your request, we need to be satisfied that your identity is genuine, and we have the right to ask you to provide us with personally identifiable information.

If you wish to exercise your rights or have any other questions regarding the exercise of your rights or the processing of your personal data, please contact us at .info@fegda.lt.

 

  • Cookies

In order to provide you with content and features on our website that are tailored to your needs, we use cookies. Cookies are small pieces of information that are automatically created when you browse the website and are stored on your computer or other terminal device.

 

  • What do we use cookies for?

We do not use cookie-related information to identify you personally. We use cookies to make the website more user-friendly. Cookies can only be used for these purposes:

  • to remember your previous visit to the website and to save the settings you have chosen (for example, your preferred language, country, etc.);
  • to ensure the smooth and efficient operation of the website;
  • to ensure that the basic functions of the website work;
  • to control the number of requests to the website and to ensure the protection of visitors to the website;
  • to collect reliable website usage information, which allows us to determine whether the website meets the needs of users and to improve it accordingly.

 

  • What types of cookies can we use?

This website may use:

  • Strictly necessary cookies – these cookies allow you to perform essential functions and thus ensure the proper functioning of the website (i.e. page navigation and access to secure areas of the website). These cookies are mandatory and do not require your consent, as without them the website would not function properly;
  • Functional cookies – these cookies allow the Website to remember information that determines its performance and appearance (for example, the visitor’s language preference or the region you are in). Your consent is required for the use of these cookies, which you can withdraw at any time;
  • Statistical cookies – these cookies collect and report anonymous information that allows the website operator to understand how visitors use the website. Your consent is required for the use of these cookies, which you can withdraw at any time.

 

  • What cookies do we use?
Name Purpose Species End of validity
PHPSESSID This cookie helps our website to remember you when you move from one page to another so that your choices during your visit are saved. It ensures a smooth, secure and personalised browsing experience Strictly necessary cookie Session (i.e. they are deleted from your computer or other device when you close your browser)
_ga_CPCD6TZQ8G Used by Google Analytics to collect data about which pages you visit, how many times you visit the website, how long you spend on each page Statistical cookie 1 year
_ga Used by Google Analytics to distinguish unique users by assigning a randomly generated number (customer identifier) Statistical cookie 1 year
_gcl_au Google AdSense is used to help us understand whether our advertisements are effective and how visitors interact with them on our website. Advertising cookie 3 months

 

 

  • How can you manage and delete cookies?

When you visit our website, only essential cookies are placed on your device. Statistical and functional cookies can only be installed with your consent by selecting them in the cookie panel.

You can also always configure your browser to accept all cookies, reject all cookies or to notify you when a cookie is sent. Every browser is different, so if you don’t know how to change your cookie preferences, check your browser’s help menu. Your device’s operating system may have additional cookie controls. If you do not want information to be collected by cookies, you can use a simple procedure in most browsers that allows you to opt out of the use of cookies.

More information about cookies can be found on this website: https://allaboutcookies.org.

 

  • Changes to this Privacy Policy

We reserve the right to update or change our Privacy Policy at any time, so you should periodically check the Privacy Policy on this website. Your continued use of the website after we post any changes to the Privacy Policy on this page will mean that you have read and accepted them.

 

  • How can you contact us?

If you have any questions, requests or complaints regarding the information contained in this Privacy Policy, please contact us at info@tilsta.lt.